Temporary Weekend Receptionist (ongoing)
Our prestigious client in the automotive trade is looking for an efficient Receptionist to join their ever-growing temporary workforce on an ongoing basis to cover weekends; Saturday 08:00-17:00 and Sunday 10:00-16:00. There may also be the opportunity to pick up other shifts in the week to cover holiday or sickness. You will be the first point of contact for the organisation and its customers and will be expected to deliver the very best in customer service.
Receptionist responsibilities include;
·Answering the telephone, transferring calls to relevant departments and taking messages where required
·Managing basic enquiries where possible as experience and knowledge strengthens
·Greeting customers face-to-face and guiding them around the showroom, offering refreshments
·Daily basic reporting and filing tasks
·Maintaining the appearance of customer areas, so the showroom is clean and tidy
·Ensuring customers experience the highest levels of service possible
·Restocking fresh complimentary snacks and beverages for customers
·Always representing the brand as an ambassador
The ideal receptionist candidate will;
·Have experience of working in a receptionist role, or within the motor trade
·Be polite, smart and well-presented
·Be confident in using IT systems, as there are in-house systems that will need to be quickly picked up
·Have an excellent telephone manner and confidence speaking with customers face-to-face
·Remain calm under pressure, able to deal with a high volume of calls and multitasking situations
·Feel confident in objection handling. As the first point of contact for all queries whilst standards are generally high, there are still sometimes customer issues that must be managed!
·Enjoy working as part of a busy and lively team who work hard but enjoy their work at the same time
Working alongside existing temp staff, this is a great opportunity for someone looking to pick up a bit of extra work at weekends, or with an interest in cars, to break into the industry, with regular work available once established. If you're interested in joining our temp team, please apply now!